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FAQ

answers to the most common queries


1.	What is a domain name?
2.	Do you handle the domain registration process?
3.	Can I transfer an existing domain name to you?
4.	Can you host international domain names?
5.	How will I be able to check the availability of my desired Domain Name?
6.	How much does it cost to register a domain name?
7.	How do I choose a good domain name?
8.	What are the valid characters for a domain name and how long can it be?
9.	What are Name Servers and why do I need them?
10.	What is an Administrative Contact?
11.	What is a Technical Contact?
12.	What is a Billing Contact?


1.	What is Hosting?
2.	Why do I need it?
3.	How can I transfer my domain or web site to your servers?
4.	How do I calculate my web space requirement?
5.	Can I increase my web space at anytime?
6.	What is the guaranteed uptime of your servers?
7.	What should be my default page / home page name?
8.	Where are your servers located?
9.	What is your bandwidth limit?
10.	How can I measure or study about my visitors?
11.	What is the difference between virtual and dedicated hosting?
12.	How do I upload / transfer files to the web server?
13.	What Is FTP?
14.	What is an IP address?
15.	Do you support Perl / PHP/ CGI scripting?
16.	Do you support payment gateways and SSL?
17.	What kind of database support is available?
18.	Can I get my Dll's / Components installed on the server?
19.	What is the type of technical support provided?


1.	What is a POP or POP3 account?
2.	Can I create email accounts myself?
3.	My emails contain confidential information, are they safe?
4.	What is IMAP4?
5.	What are email aliases?
6.	What is email forwarding?
7.	Can I access my emails from a web browser?
8.	What kind of spam protection is supported?
9.	Do you support anti-virus protection?
10.	Do you provide SMTP Services?
11.	What are the SMTP servers for my web site?
12.	Can I get a customised email solution?
13.	Can I do Bulk Mailing from the server?


1.	What is a catchall account?
2.	Do I really need a catchall account?
3.	What happens if the catchall account is deleted?
4.	What are the benifits of deleting the catchall account?
5.	What are the dis-advantages of deleting the catchall account?
6.	Why deleting the catchall account is necessary?
7.	What do I need to do Incase I still require the account?
8.	I cannot understand all this, please help me?

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